"I am pleased to write on behalf of Keynote Collections, which has proven to be the most effective collection company I have encountered in my 16 years of medical practice management.
I have been completely satisfied with every level of service they provide. My collection rate with Keynote is above 80%, and accounts are usually paid off in full within 3 months..."
- Jan Churvatf
Practice Manager
Sara J. Fredrickson, M.D.
Bloomingdale, Illinois
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"This letter is to express my
sincere appreciation of the fine job Keynote Collections has
done in recovering fees from my solo private psychotherapy
practice. I initially had reservations as a psychotherapist
in utilizing a collection agency with my accounts but you
put me at ease with your knowledge of HIPAA regulations and
level of professionalism.
You have been quite successful in
recovering fees from my practice that I have neither the time
nor energy to effectively pursue. I have referred other therapists
from my professional building and they have all reported favorable
experiences with your agency as well.
Thanks again for the fine work you and your staff does to help my practice stay healthy and efficient as a business helping others."
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John W. Henson, LCSW Clinical Solutions, Ltd Chicago, Illinois
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"I would like to take the time to thank you and your organization for an outstanding job on our bad debt receivables. We have used several other agencies in the past and your recoveries and customer service has exceeded our expectations greatly. My entire staff and myself appreciate your efforts."
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Babette Tilden
Practice Manager Lake Shore Gastroenteroloy Gurnee, Illinois
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"I would like to express my satisfaction with Keynote Collections, Inc. in their capacity as our Collection Agency.
We have used their services for a few years now,
and are very happy with turnover on accounts. We are kept
up-to-date with reports on a regular basis.
I would highly recommend Keynote
Collections for your collection agency services."
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Michael A. Schwartzman, DPM Whiting Foot & Ankle Center Whiting, Indiana
"First off, just wanted to drop you a quick line to let you know that everyone here is still very pleased with Keynote's ability to collect on our bad debts. Keep up the great work!"
- Mark R. Davenport, CPA
Telephone: (937) 592-4781
Director of Finance/Logan County Co-Op Power & Light
"I'd like to take the time to write you a short letter to Thank You. Within the time you have been with us as our collection agency for the MRI and CT accounts, your results have been outstanding! We are very pleased with your professionalism and promptness."
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James McCarthy, President
J. McCarthy & Associates
Chicago, Illinois
"Keynote Collections, Inc., and specifically, Susan Henderson, their collection manager, has been the most cooperative and productive firm we have ever used. Their customer service and knowledge of all third-party payors is superior.
We highly recommend Keynote Collections to any medical provider on disputed third-party claims and patient accounts."
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Gabriela Ugalde
U.B.S. President
Ultimate Billing Services
Park Ridge, Illinois
"Thank you for providing such excellent service on collecting my past due accounts. In running a successful small business I have found it is very important to have a good collection agent and a good accountant. I am fortunate to have both of these. I have always been treated with respect by your company even though my accounts are for relatively small collections. I will definitely recomment your agency to colleagues."
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Mary Kay Hoffmann,CFO
Hoffmann Strings Ltd.
Prairie View, Illinois
"Keynote Collections has done our collection for the past several years. We are very pleased with their turnover rate. Andy Cole is our contact person. He is very helpful and knowledgeable in the ambulance industry. The individuals that we bill are some of the most difficult toc ollect from, however, Keynote is able to get payment arrangements and/or payment in full on these accounts. Overall, Keynote Collections is an agressive and consistent agency."
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Sarah Wroblewski
Director of Administration
Rescue Medical Transport
Schaumburg, Illinois
My name is Lisa Lapczynski &
I am the membership services coordinator at Highlife Adventures.
Our company is an event & activity social club with over
2,500 members. We have been in business in the Chicagoland
area for over 7 years. Over that time members have come &
gone. And naturally, some of our members do fall delinquent
in their membership/dues payments. That is why Keynote Collections
is essential to our business. Mr. Bronstein & his employees
GETS THE JOB DONE. They fully understand to contract &
produce results in a quick timely fashion. Another comforting
factor is that Mr. Bronstein is ALWAYS accessible & ready
to discuss any concerns or issues we may have.
There are two more areas I would
like to highlight. In a business that sometimes does not play
by the rules. Keynote adheres to all collection agency laws
& guidelines. Therefore, you can rely on the fact that
your company's reputation will remain intact. (Several members
have re-joined our club after paying off the balance You know
that would not happen if members were verbally harassed or
mistreated by a collection agency. ) Lastly, Keynotes account
receivable reports are concise and to the point helping organize
your past due balance sheet easily.
Lisa Lapczynaki
Highlife Adventures
Chicago, Illinois
"This letter is to commend your organization for the outstanding service you have provided our office on behalf of our clients since 2000. We have been very pleased with the collection effort and results your firm has provided for Alverno Advanced Life Support Service and the other Ambulance and Medical clients we have referred to your office. We have also found your staff to be very knowledgeable in insurance and third party billing. Our client's have commented that your company's monthly reports have been very concise and easily understood. We appreciate your efforts, and look forward to a mutually beneficial relationship for many years to come.
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Pat Mannix
President
Andres Medical Billing Limited
Arlington Heights, Illinois
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"This letter is being written to Thank You for the superb job your firm is doing with our receivables. Our recoveries to bad debt have increased dramatically since our placements have been made with Keynote. You and your staff have been helpful and readily available for any assistance we have required.
- Kathleen M. Kruk
Administrative Director
Dow Financial, Inc.
Joliet, Illinois
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